FAQ's

WHERE DID WE MOVE TO?
​Our new retail space is now located at 102-113 St Anne's Rd. We are open 10am - 6pm Tuesdays through Fridays and 10am - 3pm on Saturdays. Stop by and say hi next time you're in the area. There is lots of parking near by!!

ARE YOU GLUTEN FRIENDLY OR GLUTEN FREE?

Cocoabeans is a 100% gluten free bakery and facility. We carefully source all of our ingredients so our customers don't have to worry about the risk of cross contamination. 

DO YOU HAVE ANYTHING DAIRY-FREE?

Yes!! We have a variety of dairy free and vegan options! 

WHERE CAN I FIND YOUR PRODUCTS WHEN YOUR RETAIL SHOP IS CLOSED?
You can find our products all over Winnipeg including all seven Vitahealth locations and a number of Sobeys and Safeways. Check out the full list here: https://cocoabeansgf.com/pages/wholesale

I ORDERED ONLINE, WILL MY BREAD BE FRESH?
Yes! We bake our bread overnight and deliver fresh to our retail shop every morning!! Your order will be ready for pick up the date you selected at checkout. 

WHERE ELSE CAN I BUY COCOABEANS BREAD?
Vitahealth offers Cocoabeans bread for sale at all seven locations. We deliver fresh bread every Thursday morning. Call your local Vita Health to reserve a loaf

HOW DO I ORDER CAKE OR CUPCAKES? 
Cupcakes and cake orders can be placed online or in store for pick-up Tuesday through Saturdays. We require 72 hours notice for all orders placed online and 48 hours notice for all orders placed in person or over the phone. 

​CAN I PLACE MY ORDER ONLINE?  
Absolutely! Just don't forget to select a pick up date when you checkout! 

DO I NEED TO PRE-ORDER?
Cake and cupcake orders ALWAYS require a pre-order. We suggest pre-ordering if you are looking for large quantities of items like bread or muffins. 

DO YOU SELL ONION RINGS?

Unfortunately onion rings have been removed from our menu. Our new production facility does not have deep fryers, and so we are unable to continue with this product.

IS YOUR BAKERY NUT FREE?

No, our bakery has nuts and other allergens present. We take all allergies seriously and will always do our best to avoid cross contamination, however we leave the level of risk tolerance up to our customers. 

WHAT RESTAURANTS CARRY COCOABEANS PRODUCTS?

• A Little Pizza Heaven uses our gluten-free and vegan pizza crust on their gluten free and vegan menu! 

• Thermea Nordic Spa, Thyme Cafe, Bonnie Day Cafe, EQ3, Hoagie Boyz, Electric Lunch on Main St., & Lavanda all use Cocoabeans products.

WHAT IS YOUR RETURN POLICY?

Because we are a bakery - we are not allowed to accept returns on baked goods as they can not be re-sold. Once food items leave our shop they are not returnable or refundable.